Automation that ships.
AI that stays compliant.
We help teams reduce manual work, accelerate workflows, and scale operations through secure, production-grade automation.
The hidden cost of manual operations.
The Problem
Manual workflows, repetitive admin tasks, scattered knowledge, and slow ticket handling create friction that scales with your company.
Our Promise
We turn operational bottlenecks into automated, auditable workflows—without breaking your systems or your compliance.
We build AI the way operations teams need it: measurable, secure, and maintainable. If it doesn't reduce workload, it's not finished.
Automation-first delivery.
Not AI demos. Not generic templates. We build real workflows that run inside your organization.
- Built around your processes
- Senior engineering delivery
- EU data privacy focus
- Integrates with ERP/CRM/APIs
What We Build
Intelligent Process Automation
- Email + ticket triage, routing, escalation
- Document intake → extraction → classification
- Reporting workflows and executive summaries
- Back-office orchestration across tools
Generative AI for Operations
- Internal copilots (policy, procedures)
- Customer service automation (multi-channel)
- Drafting + review workflows
- Multi-agent flows (compliance checks)
Predictive & Decision Intelligence
- Forecasting and demand patterns
- Churn/behavior signals
- Anomaly detection for operations
- Data-driven strategic insights
High-impact automation areas
Ticketing & Email Ops
Auto-triage, categorization, priority, routing, suggested replies.
Document Operations
Extract data, validate, classify, archive, and trigger downstream actions.
Reporting & Analytics
Automated weekly/monthly reports, summaries, anomaly highlights.
Knowledge & Support
Policy Q&A, SOP assistant, onboarding assistant, internal helpdesk.
Sales & Customer
Lead qualification, proposal drafting, CRM updates, follow-ups.
Cross-tool Orchestration
Trigger workflows across ERP/CRM/ticketing/storage + approvals.
Data privacy is not a checkbox.
It's a design principle.
We design AI systems with privacy, traceability, and control from day one.
- GDPR-ready architecture
- Data minimization by default
- EU hosting / On-premise options
- Access control, logs, auditability
- DPA-ready alignment
Security Standards
Clear Data Boundaries
We define exactly what is used and what isn't. No black box logic.
Role-based Access
Traceable actions for every user interaction.
Transparent Workflows
Controlled environments designed for enterprise auditability.
How we deliver
Diagnose
Identify high-ROI targets
Build
Custom AI + Integrations
Deploy
Smooth rollout
Optimize
Continuous improvement
Leadership Behind AIWrapps
Alberto Amaya
Founder & CEO
Strategy + end-to-end delivery of AI products and automation. Bridges business and engineering to ship GDPR-ready systems.
Luca Pleßing
Co-Founder, Plessing Consulting
Software Engineer & IT Consultant (Heidelberg). Automation + AI tooling with strong content and digital strategy capability.
Rubén Álvarez
Co-Founder & CTO, Aprisco Group
Engineering leadership in renewable energy projects (200 MW+), international operations, M&A, and finance expertise.
Selected Enterprise Exposure